New Incident - CallCorp Contact Center US (BND3) - Incident details - CallCorp

Service Status

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Resolved

Partial outage

Started about 1 month agoLasted about 2 hours

Affected

CallCorp Contact Center US

CallCorp Contact Center US (BND3)

Updates

Resolved
October 28, 2024 at 2:20 PM
Resolved
October 28, 2024 at 2:20 PM
Our engineering teams have RESOLVED the technical issue which may have been impacting your service.
Users may need to log out of the platform, clear their browser cache, and log back in.
No further updates are expected.
Monitoring
October 28, 2024 at 12:49 PM
Monitoring
October 28, 2024 at 12:49 PM
Our engineers have implemented a fix and are currently monitoring the result.
Investigating
October 28, 2024 at 12:07 PM
Investigating
October 28, 2024 at 12:07 PM
We are aware of a technical issue which may impact your service on US (BND3) .

Some outbound calls may be intermittently failing to connect.

Engineering teams are investigating
We will provide updates shortly.

CallCorp - New Incident - CallCorp Contact Center US (BND3) – Incident details