Reporting Data Issue

Service Status

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Resolved

Degraded performance

Started 29 days agoLasted 3 days

Affected

CallCorp Contact Center US

CallCorp Contact Center US (BND2)

CallCorp Contact Center US (BND3)

Updates

Resolved
November 03, 2025 at 3:19 PM
Resolved
November 03, 2025 at 3:19 PM
This incident has been resolved.
Update
November 03, 2025 at 2:14 PM
Update
November 03, 2025 at 2:14 PM
We have remediated a significant portion of the degraded data set. Our team is currently focused on isolating and resolving the remaining data inconsistencies. We project that the full data recovery and validation process will be completed within the next few hours. Further updates will be provided should this timeline change.
Identified
October 31, 2025 at 9:29 PM
Identified
October 31, 2025 at 9:29 PM
We are having a data issue affecting reporting. We are actively working on a resolution.

CallCorp - Reporting Data Issue – Incident details