CallCorp - Incident - CallCorp Contact Center US (BND2 + BND3) – Incident details

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Incident - CallCorp Contact Center US (BND2 + BND3)

Resolved
Degraded performance
Started about 1 month agoLasted about 3 hours

Affected

CallCorp Contact Center US

Degraded performance from 2:47 PM to 6:11 PM

CallCorp Contact Center US (BND2)

Degraded performance from 2:47 PM to 6:11 PM

Updates
  • Resolved
    Resolved

    This issue has been resolved. Data should be populating normally.
    No further updates are planned.

  • Investigating
    Investigating
    We are receiving reports of dashboards on US BAND2 contact centers showing dashboard information that is out of sync. Call traffic is not affected. Engineering teams are investigating We will provide updates shortly.
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