CallCorp - Maintenance (Major Release) - CallCorp Contact Centre US (BND2) – Maintenance details

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Maintenance (Major Release) - CallCorp Contact Centre US (BND2)

Completed
Scheduled for August 19, 2026 at 2:00 AM – 8:00 AMUTC

Affects

CallCorp Contact Center US

Under maintenance from 2:00 AM to 8:00 AM

CallCorp Contact Center US (BND2)

Under maintenance from 2:00 AM to 8:00 AM

Updates
  • Completed
    August 19, 2026 at 8:00 AMUTC
    Completed
    August 19, 2026 at 8:00 AMUTC
    Maintenance has completed successfully
  • In progress
    August 19, 2026 at 2:00 AMUTC
    In progress
    August 19, 2026 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 11, 2026 at 5:46 PMUTC
    Planned
    August 11, 2026 at 5:46 PMUTC

    Maintenance Type: Planned
    Purpose: Deploy major release 26.2.1 to CallCorp US - BND2
    Impact: Short period of downtime during the window, for contact centers on BND2
    Maintenance Window Duration: 6 hours
    There may be a period of downtime during this window.

    Start Date and Time: Tuesday, August 18th, 2026 10:00 PM (EDT)
    End Date and Time: Tuesday, August 19th, 2026 04:00 AM (EDT)

    This upgrade applies to customers on CallCorp US - BND2 only.
    If you are unsure which BND (band) your contact center uses, please follow these instructions

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